You do great work. Your reviews don't show it.
Most businesses rely on customers to leave reviews on their own. Most customers never do — not because they weren't happy, but because nobody asked.
01Not Enough Reviews
Customers trust businesses with more reviews. If your competitor has 80 reviews and you have 12, they win the click every time — even if you do better work.
02No Time to Ask
You're running a business. Chasing down customers after every job to ask for a review is the last thing you have time for. It just doesn't happen.
03Reviews Affect Rankings
Google uses review quantity, quality, and recency as ranking signals. A business that consistently gets new reviews outranks one with the same reviews it had two years ago.
04Stale Reviews Lose Trust
Customers notice when your last review was 18 months ago. Recency matters — a stream of fresh reviews shows your business is active and customers are still happy.
Reviews on autopilot, not on your to-do list.
Torch sends review requests automatically after every job and kicks off a reactivation campaign at launch to get your first wave of reviews in fast.
Automated Review Requests
After every completed job, a review request is automatically sent to your customer. You do the work — we handle the ask. No manual follow-up needed.
Reactivation Campaign at Launch
We reach out to your existing customers to get your first wave of reviews coming in fast. Most clients see a significant jump in reviews within the first 30 days.
Keyword-Rich Review Responses
Every review gets a response written with local keywords. Responding to reviews is an SEO signal most competitors ignore — we use it to push your rankings higher.
Reviews Grow Your Rankings
More reviews, higher star rating, and fresh review activity all push you higher in Google Maps. The more reviews you get, the harder it is for competitors to outrank you.
Reviews while you focus on the work.
Most business owners know they should be asking for reviews. Almost none of them actually do it consistently. Torch takes that off your plate entirely — the system runs in the background while you stay focused on doing the work.
You'll never have to think about it. After every job, your customer gets a request. Every review gets a response. Your reputation grows automatically while you're out in the field.
- Automated after every completed job
- Reactivation campaign at launch
- Every review responded to with keywords
Founder & Your Point of Contact
Review automation questions we get.
After you mark a job as complete, an automated text or email is sent to your customer with a direct link to leave a Google review. The timing and messaging are optimized for the highest response rate.
At launch, we reach out to your existing customer list asking them to leave a review. This gets your review count up fast and builds early momentum for your Google rankings.
Review automation and the reactivation campaign are included in the Pro plan. The Starter plan includes GBP optimization but not ongoing automated review requests.
Yes. You have full visibility into which customers were sent a request, who responded, and how your review count is trending month over month.
Ready to grow your business?
Let's make you the #1 choice in your area.
No setup fee. 3-month minimum. Cancel anytime after.
